Public Financial Management System (PFMS) Health Module (earlier known as Health Operation Payments Engine – HOPE) is a centralized payment web-based application that has automated the existing manual process for making all health payments in Bihar and transfers funds directly into recipients’ bank accounts.

IT Executives will work in close coordination and supervision of the State Consultant/ State Coordinator and will report to the District Accounts Manager (DAM) of the District. The IT Executives shall be responsible for providing training, handholding and IT support to officials at Primary Health Centre/District Hospital/Referral Hospital/ Sadar Hospital for disbursement of payment under various schemes of National Health Mission through Public Financial Management System (PFMS) to beneficiaries and ASHA workers and increase (Government to Person) G2P payments using PFMS Health application based on discussions with concerned block officials and District Accounts Manager (DAM).

Key Roles and Responsibilities:
(1) Conducting trainings for district/block officials on PFMS Health Module (application);
(2) Providing handholding support on PFMS application (PHCs/DH/RH) for G2P payments;
(3) Assisting officials on any queries related to PFMS Health Module Application;
(4) Resolving any technical or other issues faced by users of the application;
(5) Escalating of issues to State Consultant/State Coordinator in a timely manner;
(6) Coordinating with stakeholders such as District Health Society (DHS) and Block Health Society (BHS) for G2P payments using PFMS Health application;
(7) Following up with payment units to ensure G2P payment through PFMS Health Module;
(8) Assisting State Consultant in any other work related to PFMS Health Application;
(9) Monitoring daily progress of payments made by payment units using PFMS Health Module and report to State Consultant;
(10) Ensuring increase of G2P payments using PFMS Health application by officials in allotted districts, refer unresolved grievances to IT helpdesk for resolution.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification:
(1) Applicants must be graduates in any discipline from a recognized Institute/ University.
(2) One-year diploma in computer application / information technology shall be preferred.

Experience:
Applicants with minimum six months’ experience working in Health Sector/Govt. will be preferred.

Skills and Competencies:
(1) Computer Proficiency both in English and Hindi is a must;
(2) Good communication skills in Hindi and English;
(3) Ability to work effectively within teams and manage multiple stakeholders;
(4) Willingness to travel in various districts of Bihar up to village level. (100% travel across all PHCs as per assigned districts in Bihar);
(5) Applicants should preferably belong to the same district in which payment units (PHCs/DH/RH) are located.

NATURE OF ENGAGEMENT:
The IT Executive will be hired on a fixed term consultancy contract by Strategic Alliance Management Services P Ltd. (SAMS)

COMPENSATION OFFERED
Gross compensation offered for the position shall be Rs. 12,000/- per month, plus Rs. 3,000/- per month towards reimbursement of actual travel costs incurred within the district.